Search Results for '"Tom Peters"'

TOM PETERS ADVISING PRESIDENT TRUMP…?">IS TOM PETERS ADVISING PRESIDENT TRUMP…?

January 23rd, 2017

Every Monday morning I receive an email from Tom Peters’ organization with a quote from Tom. This morning’s message drives right to the heart of events over the past weekend and, I think, is directed at the 45th president of The United States. Tom loses the new president, of course, at moral. Sad.

TOM PETERS’ THE WORKS…">TOM PETERSTHE WORKS

February 9th, 2016

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TOM PETERS IS FAR TOO KIND…">ME THINKS THAT TOM PETERS IS FAR TOO KIND…

October 27th, 2015

One of my heroes, Admiral Hyman Rickover, was more emphatic: Good ideas are not adopted automatically. They must be driven into practice with courageous impatience. Previously…

TOM PETERS, HYMAN RICKOVER AND LEARNING…">TOM PETERS, HYMAN RICKOVER AND LEARNING…

February 2nd, 2015

This meshes neatly with Admiral Hyman Rickover’s talk at Columbia University in 1982. After a lifetime of work I conclude that what can be said about doing a job is hardly enough for one lecture, let alone an entire field of study. The key points of such a lecture I would summarize as follows: Human […]

TOM PETERS SAY TO MCDONALD’S…?">WHAT WOULD TOM PETERS SAY TO MCDONALD’S…?

September 2nd, 2014

Fast food workers plan biggest US strike to date over minimum wage… Previously…

TOM PETERS TO HEINEN’S: LITTLE THINGS MATTER…">TOM PETERS TO HEINEN’S: LITTLE THINGS MATTER…

October 7th, 2010

I went face-to-face with a customer service challenge at Heinen’s that was solved way too far up the authority chain. This morning Tom Peters has something to say about my experience. CEO who re-invented an industry: His “secret” was dramatically expanding “low level” support staff’s responsibility for “little things” regarding customer service. Re-invention happens when […]

WELL, MR. PETERS, PRESIDENT TRUMP DISAGREES…

July 3rd, 2017

WHAT WILL YOU GET DONE BY 10 A.M. TODAY…?

June 19th, 2017

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A PERFECT MANTRA FOR WRITERS…

May 15th, 2017

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LADIES AND GENTLEMEN, LET US SAY GRACE…

February 21st, 2017

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STOP SPOILING THE FECKIN’ BARREL…!

October 3rd, 2016

I’ve offered this suggestion before and I’ll continue to make the offer. We need to take two immediate steps to purge the barrel of all the bad apples. First, no police involved shooting should be handled by internal affairs or a local district attorney with a pet grand jury. Only an independent prosecutor should be […]

HOW WILL I RECREATE MYSELF TODAY…?

August 1st, 2016

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JUMP…!

July 4th, 2016

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TRY YOUR IDEA, FIX YOUR IDEA, KEEP ON MOVING…

June 30th, 2016

I’m at what most people think of as near the end of my career(s). In the model that applied to my father and grandfather, I suppose that is true, but I don’t think so. In my mind, retirement equals slow (or some cases, not so slow) death. I don’t want to go out that way. […]

WORDS COUNT; ONLY IF THEY LEAD TO ACTIONS…

June 6th, 2016

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HOW WILL I, AND YOU, SERVE TODAY…?

May 2nd, 2016

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HOW TO FIND THE ULTIMATE HIGH…

April 11th, 2016

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RETRAIN, UPGRADE, LEARN, REPEAT…

March 14th, 2016

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IN THE END, WE’RE ALL OUR CUSTOMERS…

March 7th, 2016

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AN UNTESTED HYPOTHESIS IS WASTED…

February 17th, 2016

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